FREQUENTLY ASKED QUESTIONS

SCIENTIFIC FACTS

What is the difference between Cat5e and Cat6 cables?

Cat6 cables offer higher speeds (up to 1 Gbps) and better performance at longer distances compared to Cat5e, which supports up to 100mbps

What is a different between single mode and multi mode fiber optic?

• Single Mode:
Uses one light path, has a small core, works for long distances (up to 100 km), and is high speed, but more expensive.
• Multi Mode:
Uses multiple light paths, has a larger core, works for short distances (up to 2 km), and is lower cost, but slower

What is the purpose of using a UPS?

A UPS gives backup power during electricity cuts and protects devices from damage. It keeps internet and important equipment running safely.

What is the purpose of using a power supply?

Most network devices (routers, switches, firewalls, etc.) require DC (Direct Current) power to operate. However, the power from wall outlets is AC (Alternating Current).
A power supply converts AC to DC and ensures the correct voltage and current levels are delivered.

What is the purpose of using a smart home device?

Smart plugs and switches let you control devices remotely, save energy, set schedules, and use voice commands. They make your home more convenient, efficient, and safe.

FREQUENTLY ASKED QUESTIONS

Payment and Delivery

Will I receive the same product that I see in the picture?

Yes, you will receive the exact product as shown in the picture

What are the main types of payment methods?

Cash on delivery
Credit card---Master card payment
E-wallet / Digital Wallet--- Zain cash payment

Will I receive a sales receipt?

Yes, you will receive a sales receipt with your order.

What is the estimated delivery time and cost?

Delivery within Baghdad takes one full day with a shipping cost of 5,000 IQD. For other provinces, delivery takes two days with a shipping cost of 8,000 IQD